PULSE Magazine | January 2020 Issue

Division News

In Every Issue

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RECRUITING’S MEET-A-MEDIC: JASON CANTU

EMPLOYEE RECOGNITION

I am an original Austinite and have been all my life. I graduated from Austin High School (Loyal Forever) and earned my paramedic degree from Austin Community College. My wife and I stay very busy planning trips and working on our travel Vlog.

ATCEMS employees receive kudos, special thanks and congratulations for a job well done.

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WHAT IS: THE POWER OF GRATITUDE?

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Research into the physical effects of gratitude report tangible results. Focusing on the positive and feeling grateful can improve your sleep quality and reduce feelings of anxiety and depression.

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TACTICAL RESCUE

Multiple assets from ATCEMS & AFD came together to rescue a patient that had been stuck/lost in drainage system tunnels between 24-48 hrs. It took around 1.5 hrs. to locate & assist the patient out of the system when the closet manholes did not have access to the patient. The patient was transport- ed to Dell Seton for evaluation and treatment of minor medical issues.

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CUSTOMER SERVICE SURVEY

Results from the Customer Callback program.

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